H2O Nails & Spa - Midland (TX)

1 /5 Channing Parks: My mom and I went in today for both of us to get pedicures and my mom to get a fill. I had a wonderful experience with Hector but my mom was treated terribly by the other women in the shop. They kept pushing her to spend more money than she wanted to and made her feel terrible for the shape her feet and nails were in. They were very obviously talking bad about us. The woman that did my moms fill was irritated and rude from the start. She yanked my moms hands around and yelled at her for asking for a cat eye polish. It was such an awful experience and the only reason we would come back is because of Hector and what an amazing job he did with talking to us and making us feel welcome when the other women were so rude.

1 /5 Susannah McMullan: Went for the first time and it was the worst manicure I’ve ever had. My nails ended up hideous. I’ve been to a ton of different nail salons in my life and my nails have never looked so ugly. The girl that helped me was very off-putting and seemed like she wanted to get me out of there as fast as she could. She was done in maybe 30 minutes. You could tell she didn’t care. They were crooked, lumpy, and the weirdest shape. I showed her a picture of the shape I wanted (short squoval) and I have no idea what she was thinking. I can’t describe how tacky they were. Ended up going to another nail salon because I didn’t trust her to fix it with what she had done so far. The other nail salon fixed it and gave me MUCH better service.

1 /5 Regan Knight: Not happy at all with this place. Way too expensive and my nails didn’t even look that good. The lady didn’t even ask me if I wanted a shape or anything. The $20 extra shellac that she forced me to use started chipping within a week... the worst part was that one of my nails actually broke after one week. Not to mention that she left a crusty residue ALL over my hands and when I asked her to remove it she just told me it would go away eventually. Do not use this salon. Wish I could remember the ladies name but I cannot.

1 /5 Katy Marvel: This place is the worst. I got my nails done there and they looked terrible. I didnt have time for them to fix them and all they would give me back was $5 for a horrible $40 manicure. I will never go there again. I recommend you go somewhere else to get your nails done.

1 /5 Jen Craven: Will never go back! My husband and I went several weeks ago and the experience was ok. I took my daughter today and BOTH of the nail techs were so RUDE!!! Mine was in a hurry & didnt do what I asked. The man who did my daughters nails refused to cut them short like we asked. He said that hell cut them some other time if we get home and decide theyre still too long. He actually said, "They are short enough." $90 wasted on bad customer service.