3 /5 Carrington Jordan Saathoff: I normally love Nikki but ever since she opened her own place shes been giving poor customer service. When my mom and I go in shell start doing our nails but as soon as another client comes in she leaves us and works on the other client, finishes them, and then will come back to us. Sometimes well schedule her but then we will get a different staff member bc she overbooked, which happens a lot. Today I walked in to get the gel manicure for the first time and she yelled at me in front of other clients! The room went completely silent!! Ive been disrespected way too many times here and its getting really old. Its completely embarrassing when the other staff apologizes for her and try to make it up to you. Whats more irritating is that I give BIG TIPS for their service but I get treated like Im scum.