5 /5 Joseph Biberstein: Exceptionally Professional Care! My visit came when the ER was very, very busy! I was in the ER for about 4-5 hours and in a place where I could observe their operations and procedures first hand. I was quite impressed by the exceptional care and respect the entire staff showed every patient and each other. My injury required attention but the triage process was very professional and well done and I knew where I stood and was kept informed the entire time by the staff. It is a comfort to know that we have such a professional and caring ER so close to home!