3 /5 Mary Dudley: My new family Dr. So far I trust this man with my health. However, something is going on here with the staff, and Im not entirely sure Dr. Lerma is in the loop. 3 times now, I have received a phone call to reschedule on the DAY of my appointment. I needed refills for 2 medications that are dangerous to stop taking (one is heart medication). Uncaring staff told me I was welcome to go find a new doctor, and if I have a heart attack then go to the ER. I have complicated health conditions, and Dr. Lerma is a good doctor. He is kind, caring and a good listener. He has really helped me get through a tough time. I am a patient and laid back person, but this office staff issue has really got me disappointed.