1 /5 Cassandra V: I experienced a very disappointing first visit to Downtown Roots.
Unfortunately I was given an Inexperienced stylist for my haircut. My hair was not cut straight, clearly the stylist was not ready.
I felt this salon was overpriced for what mess was left of my hair.
The owner said she will not refund or even partial refund what I paid. I was offered a free haircut with the purchase of a color if I go back. This salon will not receive any further business from myself and I will share my story with others.
The salon only seems to conduct business via text message as well.
If you decide to make an appointment here, I’d be sure to ask for someone with experience.