1 /5 Alexis Perez: * CONFIRM PRICES BEFORE STARTING*
I went into this location because of the reviews to be honest. I just moved here and was nervous already about finding a new nail tech. I asked for coffin, medium length with french tip. I looked online for their prices to make sure it wasn’t anything crazy before walking in as well. When she started doing my nails, she (Cindy i think) started letting me know it was a $10 fee for shape, $10 fee for length $20 for the french nail tip. When I checked online it shows that it’s $60 for french tip & $10 for gel. When she was explaining prices she was adding all these numbers and started it would be anywhere from $80+. I immediately stopped and asked to explain again because online it shows differently, When i showed her the website she first stated that i was on the wrong page. I had to go back & show her that it was their nail salon website. Then she got Allen who was the front desk receptionist & asked him to confirm. They started going back & forward about the prices. (Of course not in english) and when they finished he said it would be $67 like it shows online. She grunted like annoyed about it and then said she was only quoting me the new policy updates. I explained it they’re new prices she needs to have owners update website because it’s false advertisement. She said she wasn’t trying to lie and i explained that it seems like she was just randomly adding charges without explaining anything. I told her misquoting $15 was a lot, she just stood quietly and rushed doing my nails. The salon started getting busy & she was rushing to finish my set. At the end this is what i ended up getting, not even the shape or length i asked for. She seemed super upset the entire process since we went over prices. Cut my fingers & did not do a good job unfortunately. I had to ask her to reshape nails a few times because they were not all shaped the same and looked round at first. Towards the end, she started helping another customer and kept coming back to me. Unfortunately will not be going to this establishment ever again. I paid my tab and only tipped $10 to Allen because he was very helpful with prices and understanding where i was coming from.