5 /5 MrRJMGREEN: My mother had been ill, she was returning to work, she did not want to drive all the way to Lubbock, she called Dianas, and asked if they ever took anyone without an appointment. The salon is clean, the clientele she met there was nice, and the beauty operator, Norma, stayed late on her own time to give my mother one of the best cuts she has had in a long time. Norma was good company, took her time, and gave special attention to her.