3 /5 Joy Rosen-Mioduchowski: Entrance is on the west side of the building, facing the MMH main entrance. First we went to the employee entrance on the south side (facing the parking garage, as the employee on the phone directed us), then we went to the emergency exit which was closest to the MMH entrance, but finally we found the virtually unmarked entrance to the east of the MMH main entrance.
MDI has beautiful inlaid wooden floors, four medical billing associates primed and ready, a custom railing, and an employee there just to walk us from one waiting room to another. However, when it came time for my sons xray, the technician grabbed him so quick and was off two hallways, two big swinging doors and a corner before I looked up to follow her. When I found his voice, two laughing, lounging techs told me I could wait outside in a third beautiful waiting room. I protested again that this was unprofessional and I wanted to see who had my son. They waved and said I could wait in the hall then and continued their leisure.
Afterward the technologist barely apologized and glared at me.
Thank you for X-raying my son. Could you please work on the professional conduct of your staff. Thank you.