3 /5 Dory Barnes: honestly im not really sure where to begin. i feel like this place is a hit or miss, i got my nails done with Tracy and she did them BEAUTIFULLY. they lasted a long time and they were really cute and exactly what i wanted. however, i went back a couple weeks ago and i was highly disappointed. i forgot to book an appointment so an older lady did my nails. i asked for a SOAK OFF, instead she proceeds to use an acrylic tip to take off my old nails. i told her it was painful and to stop but she laughed and continued to take them off, and said "it was faster". just because it is faster doesnt mean it is a better technique and not damaging to the natural nail. i showed her a picture of the design i wanted, hot pink french tips with 2 hearts on both ring fingers. i ended up getting thick, very light pink tip, with a small heart. on top of that, she drilled deep into my cuticles and natural nails, so i was bleeding in the end and my fingers were red. i was very disappointed and i dont think i will be coming back, and if i am, i only booking with Tracy.