1 /5 Hannah Reynolds: I am going to give one star because the stylist lacked price transparency when she added āmore servicesā because she lacked to inform me she wouldnāt be able to cut my hair with what I booked. My hair didnāt go past my breast bone, and she only cut two inches off. However, she charged me an extra $20 & made a 20 minute appointment over an hour. I have anxiety issues, so speaking up in super uncomfortable situations is horrible for me. And she made that appointment super uncomfortable with the price of $88. For a haircut. She made me get a hair wash (I wasnāt sure if yāall are allowed to just cut hair as it comes in?) I didnāt want a style and I told her that, but she did it anyways. I know the economy is bad, but $88 for a haircut IS INSANE. Iāve been coming here for a few years now & I have never experienced this before. The most Iāve ever paid is $70 with tip bc a different stylist was so nice. Be careful who you book with. AND HAVE YOUR STYLISTS DISCUSS PRICE POINTS AT THE BEGINNING OF THE APPOINTMENT!!!!
UPDATE: I called about having the haircut the owner supposedly offered. Emilia answered. I said Iām calling about the offer Ali posted on my review! I have my engagement session & I would love to take her up on it. (And yes, I wouldāve offered a tip in the form of however much the haircut wouldāve been). Emilia asked what am I talking about. I told her I left the review above after my first bad experience at this place, and that Iāve been coming here since they opened. She said did you call us before posting the review? LIKE NO? Yall are confrontational it seems. So she took my number down. Ali called & left a voice mail. I called back literally 5 minutes later, no answer. And no call back. So yeah, done with this place. Shame because I really did like the mission, and have been coming since they originally opened. Be careful if you EVERRR have a bad experience here.