Cinderella Nails and Spa - Pearland (TX)

1 /5 Nina: Lack of communication! Horrible service. I scheduled an appointment for my self and my daughter. I get there the lady they scheduled me with came up to me and told me she couldn’t do it. I said okay. I’m okay with someone else. They took my daughter back. Me thinking they will call me back in a few. I had 2 people asking me back to back if I wanted something to drink I said no thank you. Long story short! They never took me back I sat there and waited. Very dissapointed. 12yr old $55 for a pedicure is insane. Never again.

5 /5 Izzy Farley: My experience here was 10/10. Everyone working was extremely nice and polite. I highly recommend JLe; she was the tech that I had and she gave me nails that were even better than the picture that I came in with. The prices are also fair for the work that they put in. Couldn’t be more in love with my nails.

1 /5 May Love: Very disappointed. I see a review with the exact same problem I have. The first photo is what I showed I wanted, the second photo is what I got… after explaining thats not how I wanted them and I showed the photo again. I was told my nails needed to be longer… but that wasn’t told when she cut them. Paying $55 for what I got is crazy!! It’s very sad when I’ve been coming here for 10 years now and prices have raised so much and i’m unhappy with my service.

1 /5 Sarah Landau: I was bringing my two little girls bc they got a giftcard for the holidays. They were so excited. We walked in and all the technicians were sitting on chairs on their phones. The receptionist was not friendly and did not say hi. When they told them to sit down there was an argument with two technicians on where they should sit. They were yelling at each other and one hit the other one . They finally started and completely rushed through the service. I had to ask them to do the massage. I bought them a full mani/pedi so it came with the massage. They never offered us a drink and kept laughing and talking. The man was very rough with my daughter’s massage and she was too nervous I to ask him to be softer. My 7 yr old accidentally messed up one nail as she was getting off her chair to leave. The lady told her that’s why she was to sit longer. She was very rude about it. I will never go back. My daughters said they were so rude and were sad about their experience.

1 /5 Katia Mejia: I was very disappointed with my full set. I had asked for a short square french tip and even showed her a reference photo. She only glanced at the photo and said yes. When she started my nails she didn’t make them square so i kindly asked her if she could file them more to shape and she got upset and said “next time say you want square before i start your nails” i was very confused because i showed her a picture and told her how i wanted the nails. I stayed quiet and trusted her. When it got to the white tip of the nails she re did them multiple times and they were all uneven , i even asked her to just paint the whole nail white if that was easier, i had no issue with all white nails. She continued to ignore me and still tried the white tip, i was over it at that point. i dont blame the place or the people because everyone is super nice ! But i did have to go to another salon to get my nails fixed and i was very upset that i spent over $115 for something i was not happy for and even tried to speak up about it . First pic is the reference, second is what i got and third pic is what the other nail salon did, very big difference.