1 /5 Sarah Wells: Terrible service, terrible nails. The male manager that was there did my nails. Before he even put on the topcoat, I asked him why the color was 2 different tones and he told me that it was because of glitter, when it looks like they 2 different mixed powders. He told me he could paint gel over the dip to make it the right color which was fine, Then going to check out he charged me way too much for the services I had received and would not show me an itemized receipt of my transaction after I confronted him. He voided my charge and said he’ll rerun my card to get the right amount and then show me an itemized receipt. When the amount continued to climb when I questioned him on prices. He started to make up prices and additional fees like charging for the gel he put on because his color was incorrect to the swatch. I told him that he was wrong for charging $60 because I had looked in the their menu book and it was $45. Also he added that said I asked for acrylic, but I asked for dip of the phone when I made my appointment, once when I got there for my appointment and again to confirm with him. He still refused to admit he was wrong for that. He never once said sorry or apologized for anything, whether it was the color, wrong charge or saying I lied. Let’s just say this business is taking advantage of their customers and should not be able to have their doors open. It is totally Illegal to do that to a customer and refused to provide an itemized receipt I feel disrespected thank goodness I stood up for myself or I would be out $160.
