1 /5 Ashley R: DO NOT COME HERE! The worst hair experience of my life. I went in for a blonde balayage and came out with raccoon streaks & string cheese like hair. At my consultation the stylist said she could do what I wanted (I had black hair and was wanting a blonde balayage) but at my actual appointment she told me (in a rude way) theres no way she can lighten my hair and the pictures I showed her are of models with money .. as if Im not pretty or rich enough to have good hair. After minutes of going back and forth, I trusted her opinion and settled for a honey balayage. My appointment was at 3pm and I was there until after they closed. I knew something bad had happened when she removed the foil from my hair and didnt let me see when I asked. My hair was all behind my shoulders, every time I asked her how it looked or if I could see she said Im still working on it or hold on something happened
3 other stylists came over with Oh no faces and asked her if she needed help. She denied help. She finally told me my hair had a chemical reaction she had never seen before and blamed me for not telling her I had something in my hair (I HAD VIRGIN HAIR!!) she couldnt brush my hair because balls of hair would fall off every time it was touched so she sent me home with wet and un brushed hair. I still had to pay full price and she told me to go home and put vinegar in my hair & it will look better. She did not apologize once for ruining my hair which she and the others still in the salon after it closed knew was damaged. Turns out, vinegar only dried it and made it worse. I went back the next day, my hair was still so ugly, the stylist was not there but the manager over heard me telling the receptionist what happened and came over. She remembered me from the night before, the manager saw what her stylist did to my hair and allowed a client leave her salon with wet unbrushed hair. Showing no empathy, she immediately offered a refund - but couldnt refund me the tip I left. I didnt care about the money, I just wanted to look normal. After me practically begging if they could fix my hair, she sent me to another stylist that was the best however, he asked rudely what am I supposed to do with this? This is all damaged. I cant work with this Of course I started to cry because they ruined my hair and could not fix it. They showed no empathy at all and somehow blamed me for my hair being damaged. I cried for two weeks straight. I couldnt brush or style my hair for weeks and was scared to even wash it because it kept falling out. A total of about 7 inches of my hair is what ended up falling out because of this. Good thing is, I went to another salon and they were able to fix what this salon said was un-workable. Here is a picture of what I asked and what I got. Embarrassing. Oh! Apparently, I was with the best balayage stylist here LOL
