ACE Dental of Copperas Cove - Copperas Cove Tanya Maria: A big thanks to Stephanie at Ace in Cove!! She worked so hard to get me in because I was in pain. She was patient,understanding and thorough! Stephanie even arranged with my Orthodontist to have an appointment there as well. Thank you again for going above and beyond,Stephanie is the best!
Carus Orthodontics Killeen - Killeen Karla Williams: Dear Carus Dental in Killeen Tx, 3901 E Stan Schlueter Loop Ste 109, Killeen, TX 76542.
im so glad that I took my business elsewhere because of the rudeness I experienced over the phone with the office employees. I WOULDNT TAKE MY DOG TO THIS PLACE!! 3901 E Stan Schlueter Loop Ste 109, Killeen, TX 76542.
My appointment was set for February 20, 2024, from the Carus dental in Temple TX. This was a referral to get my wisdom teeth pulled out. I called the dental office to ask a few questions because i will admit that dental scares me. The person who answered the phone got me to the actual dentist assistant. I asked about sedation, I told them I was nervous, and she proceeded to explain to me that after I fill out the paperwork and get my dental x-rays, youll be just fine. I said x-rays? I said my dentist sent them to you already, correct? She said her dentist likes to have his own. I also asked about the paperwork, I said, "Didnt that information come in with referral?" Again, she said, yes. But he still wants his own. I said the paperwork was long, and i that really didnt want to do that again. Can I just change the date? Again, she says no. Then her attitude changed because I was asking too many questions, which I thought was my right because its my money and my teeth. So, I started asking about the co-pay, and I told her I called my insurance company and referrals to other dentists are covered. She said they file their codes differently, and I might have to pay. I explained that please check with my insurance. Then she placed me on hold and another person got on the phone and started immediately saying that I will have to pay and they use code 9230 and thats different from the codes used at the other Carus In Temple. I explained again that my insurance ensured me that the visit was covered. Then she told me I had to pay for the consultation with the dentist, and I said, "Why do I need to console with him?" Hes not my dentist? All she asked him to do was pull out teeth. She said he my disagree with her plan for you teeth and give you a second opinion. I said I dont need a consultation. I just need him to remove my teeth. She was agreementive towards me and about the consultation, and we were just not getting anywhere. In my opinion, they both were rude to me over that. I knew i wasnt going to that dental office. I called the Carus dental in Temple and told them what had happened. Then, I proceeded to find another dental office to provide me with what I needed. Thank God for Rodeo Dental & Orthodontics of Temple, who were wonderful. Then, this morning, February 19, 2024, I received a phone call from the Carus dental in Killeen, TX. She claimed I didnt have dental coverage because she contacted my insurance, and they told her that I didnt. So, she wanted to go over pricing with me. I felt like this was just a way for me not to come in because I told them I didnt have to pay for the consultation.
Winegar Derek DDS - Temple Kenneth Baker: Dr. Winegar is very well trained and has an exceptionally well set up practice. He delivers outstanding dental care in a very modern and up-to-date office. His practice provides the full range of dental procedures including dental implants and crowns, the latter prepared and placed on a single visit. The office staff is very friendly and capable. Dr. Winegar goes out of his way to make certain the patient is satisfied. In addition to all of the above Dr. Winegar is a genuinely kind and compassionate person.
Kenneth M. Baker, MD
Arisco Jude DDS - Temple C X: Scheduled an appoint 4-5 months ago and when I went in the receptionist reported there was no appointment. She did not make any effort to look into just said “I would have remembered talking to you.” She made no effort to reschedule me on another Monday or Friday, just stated their next availbable was 2-3 months out. Very disappointed as I have heard the dentist is very good.
7 to 7 Dental & Orthodontics - San Antonio Eric Lam: I can’t say enough great things about Heather! She is, without a doubt, the best dental hygienist I’ve ever had. From the moment you sit in her chair, you feel at ease. She’s incredibly gentle, yet thorough, and takes the time to explain everything she’s doing. Her attention to detail and dedication to patient comfort are unmatched.
Heather genuinely cares about her patients’ oral health and always offers helpful tips tailored to your specific needs. Her warm personality and professionalism make every visit a positive experience. If youre looking for top-tier care and a hygienist who goes above and beyond, Heather is the one!
