2 /5 Denea Bishop: 5 star personality but a 2 star job.
For context, i called ahead and asked if they had someone that specializes in curly hair texture, the lady said yes and got me in within 2 hours.
I get there for the consult with Rifat, and I specifically say "do NOT touch my length because Ive worked really hard at growing it out. I just want layers for more volume and for my curtain bangs to be less bulky." She said great, no problem. Said shed been cutting hair for 30 years, Yada Yada. So she wets my hair with a spray bottle, pins half my hair up and starts chopping HUGE bits from my length...I asked what she was doing nervously, and she said "I need to create a U shape." I politely declined and said I prefer more triangular. She said no problem and continued cutting huge length size chunks away. I calmed myself and thought "shes just shaping it up."
She finishes cutting and layering, washes my hair... then BRUSHES my hair....Im like Alright. My hair is still wet, no big deal that shes brushing my curly hair. Then she pulls out the blow dryer....here I am, thinking a diffuser and some curl cream would follow but NOPE. She starts blow drying and brushing my hair. I had to immediately stop her and ask "are you not going to put any heat protectant or curl cream in my hair?" She goes and tries to locate heat protectant, which she struggled with because apparently this isnt something shes used to using...then she adds it and starts brushing and blow drying again. Im livid at this point but I let her do her thing because shes already messed my hair up. Now, as you all know, with curly hair, you do NOT brush it or blow dry it regularly.... so when she finished my hair was huge and frizzy... she was really about to let me walk out like that but I had places to be so I told her "I dont like it. Its frizzy." So she said give her some time and shed "bring back" my curls.....she used a small round brush and, you guessed it, grabbed the blow dryer AGAIN....she gave me a blowout style... she finished, I looked at her and said "let me show you what my natural curls look like when done correctly." She just looked at me and said "oh
"
I was already so done at this point.... now, she was really sweet and great at conversation and she DID give me really nice hair but she didnt follow what I wanted, she had no idea how to handle curls, and she cut 6-8 inches of my hair off. Just look at the before and after pics....I wont be returning. Worst $70 Ive spent in a long time.