Whataburger - Jasper (TX)

1 /5 Zany: Worst Whataburger Ive ever been to. Placed an order to pick up. Told them I was there. The older lady handed me a small coffee cup, I ordered a large. I got the right cup as she said something to herself & I could tell she was taking about me. I had to go get my own coffee, they didnt do it. After that they said my order was ready. I got to the counter & the older man reached into the bag with my name on it, took out the hashbrowns & put them into a drive thru bag. I said hey thats my order... why are you giving it to the drive thru, Ive been waiting to get my food for over 5 minutes. The lady making the hashbrowns says its going to be 3 more minutes for my food...ummmmnm what?? They were rude. I felt like they were taking about me & treating me bad because Im white. Thats what it felt like. Ive never had that experience before. They were all black but the fry cook. A lady appearing to be the manager was at a table with a laptop & mouthed, "Im sorry." I was just passing through while traveling. I will never go to that Whataburger again. I tried to be as kind as I could & did nothing to deserve being treated like trash.

4 /5 Joseph Consford: Traveling late at night often demands a brief pause—a chance to stretch, refresh, and find a bite to keep the road manageable. On a recent drive, I stopped at Whataburger with modest expectations: a restroom break and a simple order of fries and a drink. What I found left me with mixed impressions. To begin with the positives, the restroom was commendably clean—an essential for any traveler and not always a given during late-night hours. The exterior of this location also carries a certain nostalgic charm, with its classic layout and vintage design. There’s potential here for the restaurant to lean into that heritage and create a memorable roadside stop. The service was polite, though the restaurant was out of large cups, a small but noticeable inconvenience. The fries were made fresh to order, which I appreciated. However, execution fell short. Though hot to the touch on the outside, they arrived undercooked within—frozen in the middle, as if the oil had not reached proper frying temperature. For a brand that prides itself on consistency, this was a misstep. Cleanliness beyond the restroom was another area for improvement. While the surfaces appeared freshly wiped, the corners, floors, and less obvious areas betrayed the need for a deeper scrub. A touch of TLC could transform this well-located, charmingly old-style restaurant into an outstanding stop for weary travelers. In short: a mixed visit. The bones are good, the atmosphere holds promise, but consistency in both cleanliness and kitchen execution will determine whether this location shines as brightly as the brand’s reputation.

1 /5 chris slay: 4 of the 5 people standing behind the counter have cell phones in their hands . Casheer has back turned ato guests while texting. Cook has phone. Very gross. Ordered online for dine in. They gave me the food in a bag then rolled her eyes at me when I told her it was for dine in and never offered condiments requiring me to go back up to the counter to be ignored for 5 minutes while I wait to ask for ketchup now everyone is huddled up in the corner of the dining room having a good old time sharing reels .. since arrival I was met with rude stares. Eye rolling. And bad attitudes especially by the lady that helped me. I couldnt help to feel it was racially movitated like I felt like I wasnt welcome there at all as other customers with other skin tones were treated well and I witnessed the opposite of others if you know what I mean. Terrable .

4 /5 Food Critic critical: I’ve seen a lot of debates about in and out and whatabuger being neck to neck Honestly you can’t say ones better than the other they both are literally neck to neck the milkshake on the other hand is better at whataburger. Over all nice clean and food was fast and delicious clean restroom met my expectations good job guys Affordable too

4 /5 William Webster: Very friendly staff, just confirm your order is correct, I ordered a vanilla shake and confirmed 3 times that it was vanilla only to get home and have chocolate in the bottom of my shake