1 /5 Jimena Ramirez: 6 out of 7 steaks tonight were overcooked. On my husbands refire the color was way off, obviously showing it a) was either old or b) they rushed the cook and this is why it was so pale, but in reality it was probably both. When he cut into it, it was literally blue. I touched the center and it was still ice cold. Tired of waiting, we just took it to go, where I will go home and cook it to the proper medium rare. My sisters refire was also cooked poorly and uneven and when she said this, the manager asked what her expectations are for a medium steak as the steak was cooked correctly… Heavily insinuating that we are the problem and don’t know the proper cook of a steak. Here’s a tip: when one part of the steak is pale pink and the other is deep red, we’re not the problem, your cook line is. On top of that, add the terrible attitude of the waitress and the fact that we were ignored for other tables that arrived after us, and you have the perfect recipe for us never to return here ever again after years of coming to this location. I’d rather drive all the way to The Colony than come to this horrible place ever again.
P.S: Attached are photos for the manager in the black shirt to see that WE aren’t the problem and “don’t have proper expectations” of what a steak temperature is, rather your staff is the issue. Please take extensive note on your attitude and pride for future reference so you don’t have it as your hubris is not justified.
