Starbucks - Childress (TX)

1 /5 Callie Whittington: Did my order ahead on the app, waited 30+ minutes and never received my order. Several people ahead of me waiting as well. People that placed their order in the store were getting their orders immediately. When I asked the barista to cancel my order she said I needed to call the customer service number. I did so and got my money back immediately, however left coffee-less and that’s the saddest part of all! The building was very pretty but the management needs some work on flow of order completion.

3 /5 LD: You step up to place your order and everyone’s your bestie. Smiles, upbeat energy, full kumbaya mode. “What’s your name?” You even leave a tip, which gets zero acknowledgment, but whatever. Youre determined to keep the warmth flowing. Then you ask if you can get a stirrer. The smiles instantly vanish. You get that “Umm, okay… seriously?” look, like you just asked them to comp your rent for the month. Meanwhile there is sugar everywhere, but actually mixing it is apparently the line you are not allowed to cross. The coffee is decent, but the mood swings have an almost Coraline feel to them. Bring your own stirrer and do not expect a thank you for the tip.

5 /5 Texas Ydiv: Clean store Fast service Bathroom very clean, no password needed, has paper towels. Parking lot good condition. Wifi fast can get work done.

3 /5 Tim B: The barista handed over the food and one drink, then proceeded to make three more drinks for people behind us before realizing our second drink was completely forgotten. When it finally came out, there was no apology or acknowledgment that it had been missed. It made us feel forgotten and honestly a little embarrassed waiting at the hand-off area that whole time. I love Starbucks and visit almost daily, but this lack of basic courtesy really stood out. I’d appreciate it if the team could be reminded to double-check orders and communicate when something is delayed or missed. Thank you!