Sonic Drive-In - Clarendon (TX)

1 /5 Margaret Jaramillo: We got food on Sunday around noon. It’s now Monday evening & my husband is still sick from the few bites of hamburger he got from here. The meat patty was ice cold & bun as hard as a rock. I’m guessing it was a leftover burger laying around from the day before. No wonder our order was delivered so quickly!

1 /5 Tickle Shits: Didn’t get my food. Activated the red button and waited 10 minutes but was ignored.

1 /5 Rhyan Sikorski: App was being super glitchy and charged us when the app said it couldnt process payment. Didnt know until the next day and we were hours away already. My issue was that Manager Steven was less than helpful - telling me to call corporate and look up the number myself. I understand that he couldnt do anything about the refund, and I didnt mind calling corporate, but a little politeness and kindness goes a long way. I know Im not the only one who has issues with the app, so maybe having a phone number to corporate posted somewhere where they could give it to customers would go a long way in customer service.

1 /5 Tim: Definitely the worst experience ever! Pulled into stall & pressed button for service. After 8 minutes, still no response. Decided to order thru drive-thru which took 10 minutes to get food even though we were 2nd in line. Girl finally brought our food & quickly left. We ordered fries, onion rings, cheese sticks & 2 shakes. There was absolutely no sauces (ketchup, marinara) or napkins in bag. I would have pulled back up & asked for it but didnt want to wait another 10 minutes!

1 /5 Veeam ITU: They ignored me at the window at 9:40pm and turned off the lights shortly after. To the owner - will remove when you see staff performance also - this pics and post from 9:50 pm