Sonic Drive-In - Borger (TX)

1 /5 Chace Webster: The pick fries have absolutely no pickle seasoning and they taste just like regular fries

1 /5 Nicole: Went to use the app to get my “half off” pricing they used to do for happy hour and my app kept telling me they were having technical difficulties. When I asked the lady if I could still get my discount she told me no because everyone else’s had been working. (I ALSO SHOWED PROOF) I told her never mind and that it was ridiculous. It wasn’t even about the money. I drove across the street and paid way more for better drinks. I just feel that was poor customer service. Thanks for nothing! I’ll take my business somewhere else.

1 /5 JESSE Travels: The Fast-Food Equivalent of a Dilapidated Gas Station Restroom. Let me start off by saying that I have never had high expectations for a Sonic Drive-In. It’s fast food. It’s grease and sugar in a bag. It’s the kind of place you hit up when you’re too lazy to make a sandwich or when you’ve already committed to making poor life choices. But even with the absolute rock-bottom expectations I had, this Sonic in Borger, Texas, somehow managed to limbo its way even lower. This place is a disaster. First off, the place looks like it survived a Category 5 tornado—and then nobody bothered to clean up afterward. Half the ordering stalls are broken. No signs, no “Out of Order” stickers, just dead screens like something out of a dystopian sci-fi flick. I pull up to one of the few working stalls, hit the button… silence. I wait, I hit it again… nothing. No “We’ll be right with you,” no “Our system is down,” just radio silence. Meanwhile, I can see the guy at the drive-thru window standing there, probably texting his girlfriend about how much he hates his job. At this point, I’m in too deep. I should have just driven away, but no—I’m a glutton for punishment and, dammit, I wanted a Route 44 Sweet Tea and some Cheese Peppers. So I pull up to the drive-thru instead. And guess what? Same thing. No answer. Just me, sitting there, looking like an idiot, wondering if I’d accidentally pulled into some abandoned relic of a Sonic from 1998. Finally, after what felt like a court-mandated waiting period, some kid mumbles, “Hold on a minute.” No greeting, no energy, no sense of urgency. Just pure, soul-crushing indifference. Like I had personally inconvenienced him by showing up to the place where he works. I place my order, drive up, and this dude at the window? Rude as hell. No eye contact, no “Hey, how’s it going?”—just grunts and sighs like he’s a medieval peasant being forced to hand-feed a king. And then—the pièce de résistance—he takes my card and swipes it so hard it cracks. CRACKS. This is a plastic debit card, not a stale breadstick. How hard do you have to be swiping to physically damage it? And of course, no apology. Just hands it back like, “Meh, not my problem.” So let’s summarize: ✔ Broken stalls – Check ✔ Nonexistent service – Check ✔ Hostile employees – Check ✔ Card-breaking window gremlins – Big ol’ check This place needs a total overhaul. The building needs a bulldozer, the staff needs a lesson in basic human decency, and corporate needs to step in before this place becomes a post-apocalyptic wasteland. If this Sonic were a movie, it’d have a zero percent on Rotten Tomatoes and still be too generous of a rating. Never again. ⭐ Final Verdict: 0/10 – Just Go to a Gas Station Instead #SonicFail #HowIsThisPlaceStillOpen #WorstServiceEver

4 /5 K CG: Was trying to order in app. But it kept telling me cant order at this location. So we told the ppl inside they was nice and said hold on sending someone out to help. Duh me it wasnt even on their location. So that was on me for sure lol. But only thing we didnt like was took a long time to get anyone on speaker. And there really wasnt a lot of other customers here at the time. So couldnt understand why no response for such a long time. To the few ppl that helped, the person on speaker and the person that came out thank yall so much. We appreciate yall.