3 /5 Hope Tackaberry: oh, Ozona. We travel through this area twice a year, often stopping at Ozona or Sonora for a driver change and a bite to eat. Consistently, over the years, we have been let down by the places we stop in Ozona. From rude employees to dirty bathrooms, disappointment seems to be the theme. I do not say this lightly. Our last visit to Ozona was probably our last. The straw that broke the camels back was our stop at Sonic. We ordered online and waited in one of their designated parking spots. The app said 6 minutes but when the employee brought the food, it was 15 minutes, strike one. Strike two: we are vegetarians and we come to sonic because they have options we can choose to not include meat. We chose the supersonic breakfast burrito. We deselected the meat and jalepenos. So, you can imagine our surprise when as we are driving 80 mph on I-10, we both bite into CHUNKS OF BACON in our burritos. Bacon is not even a component of this item in the first place. For hungry vegetarians, meat surprises like this are pretty disgusting. I know its hard to keep franchises staffed in little towns and I imagine the workers at this store were just overwhelmed or over-worked as so many service-industry people are these days. And for that, I have empathy but I would be remiss if I didnt share this review. I wish these people better days. We wont be returning, sadly.
