Schlotzskys - Belton (TX)

4 /5 Lola L: Got my FREE small original with B-Day coupon from app. Food was good, service was good. It was late evening when I visited, so not busy, which was fine with me. Lighting and ambiance was cozy & warm. Kid was even playing his violin. He sounded about like I did when I started, so I tolerated it. :)

2 /5 Brenda Weiermann: My husband and I came in to eat today. The girl who took our order was very friendly. When she brought our food and we started eating, we noticed that they didnt put a pickle on our plate, which they always give pickles. I walked up to the kitchen area where you can also pick up your orders to go and asked if they still give pickles. There was a man with his back to me working and he didnt see me... Not a big deal. But when I looked further inside the preparation line there was a woman who looked at me. She looked very annoyed and said something that I could not understand. She threw the bread that was in her hand down onto her work area and harshly walked up and asked me what I wanted. I asked her about the pickles that were missing. Then she rudely asked if we came inside or the drive thru. I answered her that were eating inside and before she said anything else, the man picked up two packs of pickles and gave them to her to give me. She looked very annoyed and this sourpuss of a woman slammed them into my hand and walked away back to what she was doing. My husband asked me what was wrong and I told him. He asked the nice girl who took our order who that woman was. She said that she is the manager... !!!!!!!! Looking at past posts about a very rude woman with a scowling look sounds like the same woman I encountered today. Why isnt Corporate reading the comments and doing something about it? We love going to Schlotzkys but will not be going back to that location as long as that woman is there.

3 /5 Rebecca Mendez: We were the only customers in there and my mother ordered the fiesta Chicken and I ordered an Original. A girl who Inlater learned was named Kiki came up to our table didnt say a word and put a sandwich down in front of my mother. My mother asked "Is this the Fiesta Chicken?" She said "I dont know." Then she picked up the sandwich she put in front of my mother and said "This is the Original." My mother said "Oh, ok, I ordered the Fiesta Chicken is that it? " she asked in a nice way and just to be sure. Kiki replied "I dont know, I didnt make it. " To find out she was a manager was appalling! She seems like a hard workerd but NO Customer Service skills! Weve been here before while traveling and never had issues. On another note, Christina up front was super nice and friendly.

1 /5 Danny McFadden: Ordered 2 medium originals to go. Was going to go in to pick it up but the door was locked with a note saying lobby was closed due to short staff. Bread was dry and overcooked. There were only 4 olive slices on the whole sandwich and no onions and just a small amount of lettuce! All meat was just thrown in the center. We had two pickles that leaked so much from all the juice in the baggies that it was dripping from the bottom of the bag covering the whole bottom of the bag. Will not be back to this location! Need new staff and management very obviously!

1 /5 Charles Berry: When me and my wife first walked in lady was real rude and had an ugly scowl on her face and as she was mopping told us lobby closed have to use drive thru cause she was short handed, and as she was saying that seen three other workers. well we was going to just disregard the rudeness because this is our go to spot but I just couldn’t get over how rude this lady was so we just left not sure if we will every return which is so sad me and my wife have enjoyed eating at this particular restaurant because of the atmosphere has always and I mean always been pleasant. We were crushed