1 /5 Carol Kirk: I don’t like to give a bad review, but I have tried to contact the owner to no avail. I think it’s important for a business owner, to the extent that he is able, to make services available to those who are disabled. Mine was and is a visual disability, and it has made me sensitive to the needs of all who are compromised. I am unable to use a computer because of the glare and so must navigate all websites on my cell phone. This is more difficult with small print on a menu.
My husband asked the hostess if he could take one of the menus to our office downtown and make a copy. We do most of our food as take out and we are good customers! After she asked the manager on duty, her answer was absolutely no. “Ours is not a to go menu”, she said. And yet, they do take and package to go orders. She suggested I contact the owner. I have called him and received no response. I have emailed him with no response.
Other restaurants in town have been gracious to us when we asked for this courtesy and accommodation. We were both supporters of Chip Hight when he opened Opal’s years ago. At that time, we most frequently dined inside. Now, we are older and prefer to dine at home. Why should this matter? And, why shouldn’t there be an accommodation for that choice when a customer needs assistance and help? I am not trying to steal the menu. I just want to be able to use it! Wouldn’t that be the right thing to do?
