Don Pepes Mexican Restaurant and Cantina - McAllen (TX)

1 /5 Rudy Ortega: The service was horrible. We arrived at the same time as another gentleman. There was no one at the front. The girl finally shows up and points at the gentleman and asks, “picking up?” She then points at me and my fiancé and asks in an annoyed tone, “two?” She walked away and came back and told us to follow her. She showed us the table and made a face at my fiancé waiting to see which seat would be chosen. Mind you, she put the menus on another table so we were confused as to which table was going to be ours. Guess what? It wasn’t the one with the menus. Our waiter was Armando, and, boy…where do I begin? He showed up with an upset face and did not greet us at all. His only word upon arriving to our table was “drinks?” We told him our drink order. When he arrived with our drinks, he pulled out his notepad and only went “mhmmm,” in an annoyed and upset tone. We told him our order and he replied “tortillas?” We told him corn, and he walked away. He brought us our food, grabbed our cups, and told me in a rude tone, “quítale el popote.” No please. No thank you. Nothing. There was another couple that got sat down by our table, and he was also rude to them. The lady looked at me, shook her head in disbelief while chuckling. I just shrugged and smiled at her. The vibe there is tense and horrible. We did not feel welcomed at all.

1 /5 Crystal GR: I’ve dined here before and have always had positive experiences, which is why this visit was especially disappointing. Unfortunately, this time the service and food quality did not meet expectations. The server displayed an unprofessional attitude, and despite confirming our order as medium well, the steak arrived medium rare. When we asked for it to be cooked longer, the server appeared to discuss the situation with other staff in an unprofessional manner, even though he had confirmed the order with us beforehand. Overall, it seems there has been a decline in both food quality and customer service compared to previous visits.

2 /5 Roy Rosalez: Showed up for breakfast and then waiting area was full and there was no person in front to take names. She showed up and kept setting people. She didnt seem worried about taking peoples name. People kept coming in and others started to leave. I had to stop her and ask if shes going to take names or get help so one person can seat and another can take names. She looked at me with a lost look. She didnt speak English so my mom had to explain to her. Anyway, I ordered their 2 baskets meal. When served it looked like the so called 2 baskets looked like it was one basket cut in two to look like 2 baskets My moms pancakes were thicker. Very little gravy. Overall it still takes good, but didnt meet the expectations of traditional baskets and gravy. Also, the owner sits in the restaurant all the time. He looks mad all the time.

5 /5 Norman Pankow: Great food and service. They told me they dont allow SLEEVELESS SHIRTS. OK but apparently tube tops are OK TO WEAR. Talk about double standards. If you do it for 1 person they need to do it for everyone.