Charleys Cheesesteaks and Wings - Cleburne (TX)

1 /5 Claire Bucknell: 2 cooks - no hand washing, one consistently playing with his phone while cooking, never said hello to any customers, only communication was just foods ready, the food was bland at best very watery- dripping while trying to eat the sub and the ice cream was literally slop in a cup, clearly there’s a problem with the temperature control, was told - this is all I have. Terrible customer service - no wonder the place was empty at lunchtime 12:30. Wasn’t offered a refund- the lady didn’t speak good English and she walked off.

5 /5 Donny Gunnels: Tried Charleys for the first time. Very pleased! I placed an order on their website, and by the time I arrived, they were bagging it up. Both sandwiches were delicious, and they were very generous with the steak and toppings. Well be back!

1 /5 Carter Bryant: Ordered at kiosk, requested meat, cheese, onion and bun. Remove all else. Staff even assured me no peppers lettuce or mayo. Sandwich was swimming in mayo and covered in lettuce and peppers. Inedible! I work long shifts and am lucky if I can catch a place for a warm meal before it closes. Place closed after I picked up so I cannot even get a redo or refund. Going hungry, but please avoid this location so you don’t go hungry as well.

1 /5 Dani Christine: Hair in my food, rude customer service. they got onto my boyfriend like he was a kid when looking at a ticket on a bag to see if it was ours on the TOGO rack (we ordered TOGO). I don’t see why that mattered as I didn’t even get what I ordered to begin with.

2 /5 Anastasia Beckett: The food is great like always, but the service this time was absolutely awful. Went in after making an online order. Was ignored in the beginning, even after trying to get someones attention. After a few minutes, she starts saying yes with a smile, but she was looking at a coworker not me, so I didnt think anything of it. She then snaps at me and says yes in a really huffy tone, making me realize she was talking to me. I apologize and say that Im there to pick up an order. She just sighs, rolls her eyes and says in a really snappy tone "Okay". I then give her my name and she says "Okay" in the same tone, but a bit louder. She then finishes packing it and drops it on the counter before rolling her eyes and talking to her friend in Spanish and laughing really loudly. I just took my food and left. Just really sad.