Brio Italian Grille - Allen (TX)

3 /5 B Tizzy: Located just of 75 in the Watters Creak shopping area next to Cheesecake Factory. It’s a nice place inside and very large with a bar and outdoor seating. I came in for a midweek early lunch with a friend. There might have been 15 people there. They give you one loaf of bread and butter to get started. The bread wasn’t that good and took a machete to cut through it. Luckily it’s free. Our server wasn’t the best. She didn’t pay much attention to us and stood around with another waiter talking most of the time. She only had 3 tables to cover. Food wise I got the Chicken Milanese and my friend got the lunch size Pasta Brio. My friend liked her dish. It was on the smaller side, but it was the lunch portion. The chicken Milanese I had was very average. Not much sauce and the spaghetti was tasteless. There wasn’t much cheese on top of the breaded chicken. Chicken was breaded nicely, but again it wasn’t seasoned that well. The portion size was large and made for two meals which was good. Overall, my thoughts are the food was and service was average at best. The restaurant is nice and my portion was large. Price is on the higher side, my dish was $30 alone, so it’s just not worth it to me.

1 /5 Baylor Barbee: I usually don’t write bad reviews. Honestly, something has to go spectacularly wrong for me to pause my day, collect myself, and type one up. But here I am, fresh out of brunch at Brio, still shaking my head like I just survived a weird social experiment. Picture this: a slow Sunday afternoon, maybe six tables with people. Should’ve been smooth sailing, right? Wrong. Within minutes, I watched one poor guy march to the manager four separate times, like a contestant on Survivor begging for rice. The table behind me soon joined in the “Where’s My Food?” parade, and I even overheard a staff member muttering something along the lines of, “I should’ve had that calamari 22 minutes ago.” That’s when I realized: it wasn’t just us. Meanwhile, our waiter vanished into the abyss. Twenty minutes went by, no check-in, no “how’s everything,” nothing. At that point I was less annoyed and more genuinely worried for his safety. Was he okay? Did he quit mid-shift? Did Brio secretly double as an escape room? The kitchen scene was even more chaotic: chefs, waiters, and managers in a confused huddle that looked like they were planning a surprise party nobody actually wanted. And speaking of unwanted surprises, my “steak and eggs” arrived cold, limp, and so tragically sad it deserved a funeral. The only silver lining? We all suffered together, united in hungry despair. The entertainment value of watching fellow diners hit their breaking point was worth a single star. Otherwise, my favorite part of brunch was stepping outside afterward and realizing the sun still shines, even after Brio.

5 /5 Karen D M: We had the spaghetti pompdoro with shrimp. Fantastic. Strawberry basil lemon drink was fantastic. We live in the Atlanta area but will back when we are in the Allen TX area. Portions are great (pic is a 1/2, we split so we can try more. Carmel marscapon cheese was amazing Our waiter Jackson was attentive but not intrusive. Its our 2 year anniversary.. glad we found this place.

5 /5 Sabrina Barnes: Just stopped in to get a quick bite before a movie. Wish wed had more time to have a nice meal. It looks like a great menu. Our waiter was so great!

4 /5 Piyush Pandey: The food was good, complimentary bread wasn’t the most delicious one we have had, but it was decent. The staff and servers were very courteous and attentive to the needs. We ordered the Brio Pasta and asked for chicken on the side. The pasta was decent, missing some salt to our taste. They didn’t have kids cheese pizza at the time but they were able to make a cheese flatbread for our daughter, which was very nice. The French fries were good too. The margarita we ordered also had good amount of alcohol and tasted great - not too sugary sweet.