Allcat Claims Service - Boerne John Cheek: Adjuster/Inspector was awful, though he knew every thing. We had 50-60 mph winds that blew numerous shingles off, plus I have a leak no one seems to be able to find. I filed a claim and the adjuster came, spent very little time on my roof I also had a GAF certified roofer with him, the adjuster blew off everything he said and attributed it to fair wear and tear, and that the hail damage was old. at this time I had shingles laying all over my yard. He alloted me $245 for my entire roof. I went ahead and got The GAF CERTIFIED INSTALLERS to install a new roof. What they found made me sick, 21 rotted sheets of roof decking,cracking and molded shingles from water penatration. The roof over my patio was structured wrong and had to be completely redone, the adjuster never even looked at that portion of the roof. There were numerous city code violations he never caught or just disregarded. He was the worst adjuster I have ever met, and the roofer also said so. So now I have a new $18,240 GAF ROOF SYSTEM roof that is guaranteed for 50 years on materials 20 years labor, and I ger free yearly roof maintenance for 5 years
