Texas Farm Bureau Insurance Company - Conroe (TX)

1 /5 Pam Novark: The agent we have is never in his office and hard to get in touch with. We moved all but one policy to another company. Our agent also referred us to his long time buddy to build our house. HUGE mistake! He should stop referring people to his buddies because we arent the only people who had issues with him. Ive no doubt the agent got a kickback. Highly unprofessional. If I could change agents for my life policy I would!

1 /5 Christopher Wilson: Good luck getting anyone to call you back. No one is ever in the office and if they are there, they’ll tell you one of the agents will call you back and then that never happens. I was trying to buy a policy, but I guess it’s a good thing because if I can’t get them to call me back when I’m trying to buy something, if I had a claim, they’re never going to call me back.

1 /5 M Miniex: Terrible giving me the run around and difficult to reach adjuster. Vehicle been in shop over one month. Poor service I wish I never signed up with this insurance company.

5 /5 Gordon Pulis: Wifes car was flooded during Imelda on a Thursday. TXFB surged claims agents, adjusters and assessors from other areas to the Houston area. Seven days later wife is in her new car. Even though they had to be overwhelmed with claims we never felt rushed. They were understanding, patient and professional through it all. Cant even nit pick a single thing.

1 /5 Josh Na: Been a customer for years around 10, they canceled my policy without a even a phone call to let me know i had to call them trying to pay my bill and had to find out via me calling this company that my insurance was canceled due to a miscalculated payment on my part. Thankfully i have statefarm on speed dial #worstcompanyonearth