Alpine Insurance of Texas - Austin - Austin Heidi Connolly: Looking for Auto Insurance? Don’t Worry—You Won’t Get It Here!
I reached out to this agency on May 16, spoke with Skyler, and provided all the info needed for auto insurance quotes. Then I waited. And waited. And… nothing.
On May 27, after nearly two weeks of radio silence, I called the office. A very reassuring woman (Michelle? Office manager?) told me Skyler would be calling me that day. Spoiler alert: he didn’t.
I called back again on May 30 and finally got Skyler on the phone. He apologized, said he’d have my quotes to me by end of day. Guess what? Still nothing. No call, no text, no email—just an impressively consistent lack of follow-through.
If you’re hoping for a quick, professional response or even the basic courtesy of a returned call, this agency may not be your best bet. Unless of course you’re in the market for a game of “How long can I go without hearing back?”, in which case—five stars!
