Planet Fitness - New Braunfels (TX)

5 /5 Kennedy Osagie: Not a bad gym. I like working out late night because it is always crowded during the day. The young guy that works late night with the long black hair keeps the gym clean. He is always cleaning. Please give him a raise.

2 /5 NDM NDM: Sorry but this gym no longer meets my needs. I always loved going there as a senior citizen because there was plenty of room to maneuver through the equipment and it was known for being a judgement free zone. The circuit was secluded for us so that we could work through the machines at a steady pace without being in anyone’s way. The equipment was easy to get on and off so we weren’t concerned with falling. Others had the greater part of the gym to use with the bigger machines and for heavier workouts. Now the gym is very crowded with additional machines. I know that this indicates the financial aspirations off the CEO’s over the needs of a population that would still like to go to a gym but Planet Fitness has now become like all the other gyms in town who have no room for the seniors at a reasonable price.

5 /5 kj S: This is a revised review because this gym is completely different. I was so surprised to find that about 80% or more of the equipment is brand new, upgraded, and modernized. I didn’t have to wait for anything. There is so much more. Today I felt incredibly motivated to workout when I found that I could do more without waiting… it’s so clean!!! 100% better than ever. I am soooo happy.

1 /5 Jonathan Rierson: Couple years ago I signed up and was frequently at the gym, then I moved somewhere that didnt have a PF nearby so I canceled my membership (this was after I already had it for about 2 years) as I was canceling it I found out they were double charging me the entire time, wasnt happy but I took the loss figuring it shouldve noticed sooner, I informed the manager about it while I was canceling (for some reason they were the only one that can cancel memberships) after days of trying to catch them at work cause they were never around. Fast forward to today (about 1 1/2 years) after I had gone through the hassle of canceling my membership IM STILL BEING CHARGED, Im going to assume it was just incompetence on the managers part and I hope they are no longer there, but over all that time im now about $600 extra dollars out at least in gym membership fees that should not have existed. 10/10 never signing up with you guys again. And make it easier to cancel these things, why do I HAVE to be there in person when a manager isnt guaranteed to be there when people what to cancel, just let me do it online so I dont have to spend the extra hour an a half doing this. Ill see you in a bit to to cancel again i guess

5 /5 J.D. Schroeder: I would like to formally recognize Genevieve for the exceptional service she provides. Her ability to warmly and genuinely welcome both inbound and outbound guests, even during the peak afternoon and evening hours, sets a high standard of professionalism and hospitality. Genevieve consistently goes above and beyond, and her efforts make a meaningful impact on the client experience. Please consider her for the next round of promotions! Much thanks!