1 /5 Summer Lynne: Rudest female staff. Policies seem to change depending on who is working. I was wearing the same shorts for two years, and dress code on the website said short shorts were allowed, so I was a little confused when I was dress coded wearing shorts Ive been wearing for years. I asked the girl telling me I couldnt work out what is the dress code for bottoms, because all I was aware of was no jeans and no open toed shoes, and I was just going to run and grab an outfit from Target. And all she responded was that I couldnt come in wearing what I was wearing, which wasnt what I was asking. I was trying to get clarification so I didnt make the mistake again. A few days later, this morning, I dropped my son off at school and realized I forgot my converse at home, 30 mins away. I decided Id just go in there and take my shoes off for the majority of the workout, because I was wearing cowboy boots, and sometimes I forego shoes during leg days to help with stability anyways. I have used the treadmills by the front desk countless times without shoes as well as the stairclimber and have done yoga without shoes in the back for the almost 2 years I have been going to various PF locations in not only central texas but other states as well. Im on the hip abductor and a different girl comes up to me telling me to put my shoes on. Before I can even say "okay" and put them back on, shes telling me if she sees it again shes going to make me leave. Again, I am confused because no one has ever told me to put my shoes on for the years I have been going to PF, and Ive seen others working out without shoes as well. Her threatening to kick me out in front of everyone as if I frequently am told to put my shoes back on, when I have not been told ONCE by her or any other staff just seems ridiculous. Again, I asked for clarification on the dress code just a few days previous so I didnt have to deal with this again and didnt receive it, so I dont understand why Im being talked to like Im causing a scene by sitting in the corner working out in silence. Im saying this as someone who works in management, talking to loyal guests that way is the quickest way to lose business. It also seems to be an issue of people not upholding to the policies. If I have been breaking dress code for 2 years, I should have been corrected a long time ago, so Im not dealing with the rude employees who act like you are trying to cause problems on purpose. I have an autoimmune disease and am going through a flare up right now, and the gym helps me manage my symptoms. The staff telling me Im breaking policies, then not able to tell me what the policies are verbatim so that I dont make the mistake again just to deal with it again a few days later is just adding unnecessary stress and making my safe place extremely uncomfortable, which I dont need right now. They also need to put this same energy into keeping the paper towels and sanitizer stocked and refilled, and fixing the broken equipment, such as hydrobed 6.
