Planet Fitness - San Antonio Mindy Ruiz Gallagher: EDIT 7/11/25- PF recently updated their equipment and added several plate loaded machines, updated and more Smith machines, more dumbbells and benches, and my personal favorite- 3 Olympic free bars with squat rack and deadlift platforms! They also have a turf and sled. I already loved this gym, and they heard the suggestions and actually made some great improvements. Im so super happy with this location.
I love this location! Its not the closest one to me, but I still prefer to come here because its much larger than others on this side of town. I seldom have to wait for equipment, everything including bathrooms and locker rooms are clean, and the people are courteous. Other locations seem to have more folks who arent aware of gym etiquette, but I almost never run into that here. Staff is always friendly and helpful if you need help. Otherwise they are good about just letting people do their thing. Not sure why some have complaints about the staff because they are always lovely! (I usually go sometime between 5am and 1pm) If I had any criticism it would be PLEASE PF, get a couple free Olympic bars or some more of the fixed weight bars that go up to ~ 150lb+. Otherwise the equipment selection is more than adequate especially for the price. Great value, and would highly recommend this location âś…
Golds Gym San Antonio Rogers Ranch - San Antonio Jeremy Garcia: I’ve only been a member here for about a week, and I’m already disappointed with this location—especially given that it’s supposed to be a Black Level Gold’s Gym. The equipment is outdated (even if still functional), the locker rooms are dirty and not maintained, and the built-in locks on the lockers don’t even work. For a facility that markets itself as a higher-tier Gold’s, the standards should be much better.
Another recurring issue is towels. Out of all the days I’ve been here, towels were only available once. Even while I was signing up, I kept hearing staff tell members “10 minutes for towels,” but they never came out. It feels like this is a regular problem that’s not being addressed.
What concerns me most, though, is the environment in the men’s locker room, sauna, and steam room. On multiple occasions I’ve had uncomfortable experiences with men loitering, staring, and even touching themselves in plain sight. Especially in the sauna, literally playing with themselves and staring. This kind of behavior is inappropriate and creates an unsafe atmosphere for members who just want to use the amenities as intended.
To make matters worse, on my most recent visit I witnessed front desk staff being harassed as well. While I was buying a protein drink, the young woman working thanked me for stepping in when an older man was bothering her and hitting on her. That’s not something staff—or members—should have to deal with in what should be a professional and safe environment.
The one positive has been Katie, who signed us up—she’s been awesome and professional. Unfortunately, her effort can’t outweigh the broader problems. At this point, both my wife and I will be cancelling our memberships.
Management really needs to take a serious look at this location—both in terms of facility upkeep, equipment updates and in doing a culture check to make sure members and staff feel safe, respected, and supported. Only then will this gym live up to the Gold’s Gym name.
Crunch Fitness - Bandera - San Antonio A Carter: Yes, any Crunch Fitness you go to can be crowded especially if you go after work. Weekend and Sundays are the best days to go. As you can see in the picture, there are lots of spaces to work out. The cleanliness of bathrooms was addressed!
The front desk is also very helpful. If you have questions or need assistance, Joshua is there to help.
Golds Gym San Antonio Bandera Trails - San Antonio Robinease M.: Adding Nicholas to this location was a great decision. He has incredible professionalism, that follows him from the previous Golds location. I’m confident that he adds positivity, and motivation to the team and definitely makes me want to come back to this location!
