5 /5 Linda Carpenter: Review for Agnes Lopez (Temple office) – Legal Intake Specialist
From the moment we called the office, Agnes made us feel welcomed and genuinely cared for. She was incredibly friendly, professional, and most importantly — knowledgeable. She knew exactly what questions to ask and what forms we needed to complete, which made the entire intake process smooth and efficient.
Agnes handled all of our paperwork with care and promptly presented everything to Mr. Whitehead. Within just 2–3 days, she followed up with us and had already started processing our case. After years of my husband trying to get the VA disability benefits he rightfully deserves, it finally feels like progress is being made — and that’s thanks to Agnes.
She made us feel heard — truly listened to our concerns — and gave us hope when we were starting to feel hopeless. I only wish we had come to this firm sooner.
Agnes is a true asset to the team, and we’re beyond grateful for her help. From J and L Carpenter