1 /5 Nawar Alkhiamy: I wish I can give them 0 reviews but I couldn’t I used to go to this gym since 2022 , the staff were so nice and my favourite was Ismael. Recently the new staff has been so rude and mean . I had incident with lady that works there that was just mean and rude and everytime I said something she said what . Today was worst , the male staff was so rude to me , forget the fact that he can not smile at the customers but when I walked in I gave him my phone number to check me since they can’t figure out previously how to get my code to scan to enter the gym . Anyway he asked rudely for my phone number so I told him several times and he kept saying what then even the last two numbers I said 33 so many times and he kept saying 3 what. I told him how many times I have to say my phone number then he gave me attitude and got mean to me and said do not give me attitude , talk in a nicer way something like that but he said it in a mean tone like I am nothing . I was not giving him attitude I felt racism against me due to my thick accent . Then he told me in a mean way and horrible facial expression go like inside the gym , I wish I can show his facial expression . I was so mad to the point I could not even workout and I went to the front and I told him I will file complain . This never happened to me before . I know from previous work that we always have to be nice to customers but he wasn’t he spoke to me in horrible way . When I told him I will file claim he said there are cameras that can see what happened and I told him I will cancel he said I will cancel it for you now then he got scared of the complain and apologized when it was too late . It is so sad that because of this rude staff I will have to cancel my membership of over three years and find a new gym because I can not see how after how bad he spoke to me . Please hire nicer staff .