5 /5 Walker J.D. (jwalker): My experience with all the staff is always good. Prompt, attentive and professional. You dont always have a choice of who you get but I must give kudos to Julissa. When most companies wouldnt cover me because I didnt have coverage when I came to them or wanted to charge me a high fee because hardships had cause me to lapse, Fred Loya gave me great auto insurance at a good price. Having had it for quite some time I was able to find a competitive rate and decided to change. Julissa treated me lust like I was a new customer. Coming or going, the service she provided was excellent. Thats the Marge of a good agency. I will consider Fred Loya for other types of insurance products. The future be ause of Julissa.