5 /5 Jenni Romano: I was very hesitant to use American Blue Diamonds after reading the reviews online, but I am so glad I didnt let all of the negative reviews sway my initial judgement! Linh was absolutely fantastic. She communicated with me during the entire custom order process, with almost instantaneous updates when I asked for them. My ring arrived today and it is absolutely stunning! She was also able to negotiate the price of the ring, and I know after shopping around, that Linh gave me a fantastic price.
When the ring designer messed up my order, Linh was quick to apologize for their mistake and even sent me a lovely gift from American Blue Diamonds, even though it was not their error.
I would highly recommend Linh and American Blue Diamonds. I truly had an exceptional customer service experience with them!