19 Best Insurance Services in Flower Mound, TX

Albert McDaniel Uncooperative incompetent

Crystal Mullis What is going on? Can get anyone live or to return calls.

Paige Willmon Vic sent over information regarding insurance plan’s then, he came to our office and discussed in detail with each of our employees. He did a fabulous job explaining things and answering questions. Great company and prices are very reasonable. Highly recommend him and his company.

Jenny Patel I recently had the pleasure of working with Vic for my health insurance needs, and I couldnt be more satisfied with the experience. From the initial consultation to the final selection of my insurance plan, Vic provided exceptional service and expertise. What stood out the most was their thorough understanding of the different health insurance options available. They took the time to explain the pros and cons of each plan, ensuring I fully understood what I was signing up for. Their ability to break down complex insurance jargon into easy-to-understand language was incredibly helpful. I highly recommend Vic to anyone seeking reliable and knowledgeable guidance in navigating the often confusing world of health insurance. Their expertise and genuine care for their clients make them an outstanding choice for all your insurance needs.

Bo Rogers Zach Pettikas is hands down one of the best insurance agents I’ve ever worked with. He takes the time to actually listen and explain everything in a way that makes sense, instead of just throwing numbers and policies at you. He’s patient, knowledgeable, and always quick to respond when I have questions. What I appreciate most is that Zach makes you feel like more than just a customer—he genuinely cares about finding the right coverage for your needs and making sure you’re confident in your choices. If you’re looking for someone trustworthy who will go above and beyond, Zach is your guy! Highly recommend him to anyone looking for reliable insurance guidance and outstanding customer service.

Allen Faul I recently changed coverages for my home and our two vehicles and everything ran smoothly through every step. I enjoyed working with Alex - especially appreciative of his communication, responsiveness, and help with the transition between coverages. All around, the team has been great to work with, even following up after changes went into effect to make sure we had what we needed.

Chepino Hernandez I had 6 cars insured with them. When my car was stolen and the police found it they told me i had to go pick it up or else they were going to sell it and yall did not do anything i had to pick it up and pay and also pay for a tow truck they told me they were going to give me back my money its been 8 months and i havent recived anything i tryed contacting but they wont answer Ester martinez is never in his office i leave a message and they dont respond thats why i changed insurance because they are irresponible that dont comply with what they say and they still tell me if im in good hands they took 5 months to fix my car and 8 months to still not pay me for the tow truck and the police id never never recommend with my friends or family because i wouldnt like them to have such a terrible expirience i will never use allstate insurance again.

Jennifer Brown 0 STARS. Due to ridiculous rate hikes throughout our 9 years of loyalty with Allstate we decided to take our business elsewhere. I called 1/13 to let them know that on 2/12 when our policy ends, we do not wish to renew. They we sent the full year payment from escrow so I had to call back. On 1/21 I was told that Maria handles this and not a big deal. Maria proceeds to cancel our policy on that date but doesnt say anything. 2/4 we receive a refund check for the prorated last month, this is how we find out they cancelled our policy. GOOD TIMES. I call to inquire on the full 2025 refund and why policy was cancelled and am told check is in the mail and they will try to get our policy reinstated but could take a few days, she did say she told them it was "agency error" but out of her hands. With an hour or so, before noon yesterday (2/4) I emailed her that we decided to move our new policy start date up and we no longer wished to have our policy reinstated. No response, I expect to be done with them and soon receive our full years refund we can apply to our new policy. NOPE. I get a call this morning showing more incompetence from this office. The woman whom I emailed yesterday letter her know that we will be cashing our refund check and have started our new policy and no longer need theirs, literally called and said the policy has been reinstated and please let her know via a phone call or by responding to her email, when to terminate. ARE YOU KIDDING ME???? This is the most incompetence I have seen in 1 place. EVERY single person in that office is apparently unable to doing anything correctly. Then I am told Vince doesnt work there, I can email him. WHAT?? Is Vince aware of the gross incompetence in his office? I guess he does, thats why he doesnt go in. He doesnt care about your business, your concerns or how terrible his employees are. DO NOT DO BUSINESS WITH HIM!!!

Kristin Green I recently worked with Tammy Edwards for my insurance needs, and I couldn’t be more impressed with the level of service I received. From the very beginning, she took the time to explain all of my options clearly and helped me choose a policy that was not only comprehensive but also within my budget. What really stood out was Tammy’s professionalism, responsiveness, and genuine care for my needs. Every question I had was answered promptly and thoroughly, and I never felt rushed or pressured. It’s rare to find someone in the insurance world who is both knowledgeable and approachable, but Tammy strikes that perfect balance. If you’re looking for an insurance agent who truly has your best interest at heart, I highly recommend her. I feel confident and well-protected thanks to her guidance and support.

Samantha Lane Tammy Edwards and Karen Davis at State Farm are absolute gems. Recently there was a change to my policy (darn Texas hail storms) and they called to make sure I saw and understood the change. They also highlighted a few items in my policy that often go overlooked and are not included in other policies - talk about peace of mind. While many folks hire brokers and change policies annually looking for the best price, I will remain loyal to Tammy and Karen and the State Farm team as I truly appreciate their first class service (oh and they have great Thanksgiving pies too)!

Joe Cole We found out wed been paying more than twice as much than we should have for our homeowners insurance with Allstate. We tried to switch to Progressive Homesite so we could bundle with our auto, but they denied us because our home value was too high. A quick google search turned up Brandes as a trusted and highly reputable insurance agency right here in Flower Mound. A quick email and a few back-and-forth replies and we had a new policy sorted for less than half what we were paying. Super efficient, straightforward, and excellent communication.

Max Robinson I’ve been with the Brandes Group for over 15 years. They have handled my home and auto policies with complete professionalism and care. I’ve had a few claims and they have been great at making sure my claims were handled expeditiously and efficiently.

Kelsey Herrick I came into GEICO with a canceled car insurance ,feeling stressed and desperate to get it renewed. Denise Phillips was absolutely wonderful! She greeted me with a warm smile, was incredibly patient, and walked me through every step of the process with kindness and professionalism. Her friendly attitude instantly put me at ease, and her excellent customer service turned what could have been a very stressful day into a smooth and pleasant experience. Thank you, Denise, for going above and beyond!

Jenni Myers Denise Phillips was absolutely incredible. She worked tirelessly to ensure our auto policy was tailored specifically for our needs and meticulously addressed all possible options for savings. She was so kind, pleasant and helpful. I am beyond pleased with her efforts and the outcome. 5 stars for sure! Thank you!

Trisha Moore The Howard Insurance Team is the epitome of quality customer service, guidance, and ease of process when it comes to obtaining home and auto insurance. Brittney Howard is true professional and I am so grateful for her dedication and pursuit of excellence in taking care of her clients. They are amazing!!

Jane Brittney has been great to work with. I reached out to her for some information and she was so great I switched all of my accounts over to her. It is nice to have someone that takes the time to figure the best things out for you and actually call you back the same day.

Margo Brooks I highly recommend Amanda Gardiner for your auto insurance needs. I am always trying to find ways to lower our auto insurance with three young drivers in our household. Amanda goes above and beyond searching for the best rates, she is very responsive, and very patient with all my questions. Look no further if you are searching for great coverage at a great price.

Nick Kennedy Amanda @Goosehead insurance has become a trusted advisor, for home insurance policies. She demonstrates industry expertise and dedicated execution from discovery to selection of policy.

Craig Apfel I made the switch over to Matt Tobben and State Farm last year which was a no brainer for many reasons. But my recent interaction with Gabriella helping me to add a new vehicle and my 16 year old to my auto policy was a great experience. Gabriella responded quickly to all my questions and helped explain all the details behind the new policy rates. She was great to work with for sure!

Ashley W I recently had the pleasure of working with Darrin Perry at this agency and I cannot express enough how exceptional my experience was. From the moment I reached out, he was incredibly helpful and knowledgeable, guiding me through the process of getting insurance for my vehicle. Darrin took the time to understand my specific needs and provided tailored options that fit my budget perfectly. His professionalism and attention to detail made me feel confident in my decision. Highly recommend the Matt Tobben agency!

Diana Stewart Five stars dont seem like enough for the level of dedication Steve White Insurance Group showed in finding the right insurance for my type of business. Steve White went above and beyond, tirelessly exploring various options and navigating complex requirements to secure the best possible coverage at a competitive price. It was clear they invested significant time and effort in understanding my unique needs and advocating on my behalf. Their persistence and commitment to finding the ideal solution made a potentially stressful process surprisingly smooth. I highly recommend them to any business owner looking for an agency that truly goes the extra mile! I am very grateful, Diana Stewart

David Bain Steve is a knowledgeable professional. I have been using him for over 5 years and he has saved me money and improved my home and auto coverage. When I have had claims, Steve has been there to help walk me through the process. Since Steve is independent, he is always look for better coverage at a better price. I highly recommend Steve White Insurance.

yawl fn Kim Migliaccio-Allstate Agent was cool and honest went over the documents. Only thing wrong was the spelling of my name but fix it on the spot.

Ty Baughman I switched home and auto insurance to State Farm today. Chrystal Burns was amazing to work with. She is knowledgeable, friendly, and task oriented. She has saved me an amazing amount of money and took little time to do it. Thanks again Chrystal!

Apogee North Texas Crystal was such a pleasure to work with. She helped us set up several new insurance policies, both personal and business, and made the whole process smooth and straightforward. She’s incredibly knowledgeable, organized, and really takes the time to walk you through everything. We never felt rushed or overwhelmed. She explained our options clearly, answered every question we had, and made sure we felt comfortable with each decision. What really stood out, though, was how kind and easygoing she is: warm, approachable, and genuinely invested in helping us get what we needed. We’re so grateful to have found her and would happily recommend her to anyone looking for guidance with their insurance.

Stephanie OSullivan Richard was so easy to work with. He found us great deals with absolutely no pressure. He was easy to contact and got back with us when he said he would. Ive passed his name on to my family members because Im so impressed with him. I highly recommend Richard for your insurance needs.

Steven He was responsive and helpful. He’s one of those agents that provides service first and then knows the compensation will eventually come later. He’s not looking to just make the sale. He has the long game in mind.

Jesse Orsini Todd and Juan Contreras have been very efficient in converting homeowners , auto and umbrella policies to new Farmers Policies. They were timely in structuring new policies at competitive prices and very pleasant to deal with .

myfirst andlastname Todd and Leanne are absolutely the best! Their quick response and thorough explanations and follow through to all of my questions have made it very easy to navigate policy concerns for both our home and auto policies. I simply could not ask for a better agency to handle our insurance needs and am truly grateful to have their support.

Travis Raymond Started off looking good. Then my bank info got screwed up by the agent. Created a nightmare with both insurance companies. I know. Seems like a simple fix but apparently not. Finally did get all that sorted out and then after making a full year home insurance payment, a month later the company starts asking for more money. That’s not what I signed up for. And after paying for home insurance, they claimed I had not paid. Agent was nowhere around apparently to help me with that so I had to be on the phone for about an hour, while trying to work my job, to get that shit worked out. And now I’m still dealing with the company that wants more money and it looks like I’m gonna have to deal with that myself as well. I’ve had to go through insurance claims that were not as much of a pain in the ass as all this. I did save some money, but was it worth it?

Shawn Smurda Though we only communicate annually I can say unequivocally, Ben is tops in the business. Quick response, he always has my back protecting my "treasures". Thanks Ben

Carita Smith Mr. Maples was so great to work with. I was referred by a great friend and I am so glad I reached out for a quote. It was fast and easy, one stop shop. I was able to save on my own car policy, my daughter was able to save on her car policy and I was able to switch my fathers car and home policy. Getting a quote never hurts and I am so glad I did.

Tanner Harbin Mariah Farley really went above and beyond to help me get my parents a better rate without cutting corners on coverage for their home and auto insurance. I called and received quotes from about 5-7 different carries/agents and Mariah was the most knowledgeable, professional, and responsive by far. I once worked in insurance and had A LOT of questions. She answered every one of them honestly and left me knowing that my parents will be protected by someone great! It is hard to find an agent like her! She truly cares! Thank you!

Joan Evans I’d moved from Colorado to Texas and needed to transfer my auto and renters insurance. Freedom Insurance not only handled the whole transition—they even found a cheaper policy with better coverage. I never had to repeat myself, and everything was done in one day. Highly recommend!

Wajahat Tariq I had a great experience buying auto and home insurance from Sabrina. She is always quick to find the best rates and makes the process so easy. Highly recommend her for anyone looking for a reliable and efficient insurance agent!